Voice Picking
This system works on the basis of the connection of WMS software to a sound-producing platform that is equipped with phone and voice recognition system. To use this technology, phone and microphone users put a radio on their head so they receive ordering data acoustically and in return would report the confirmation of picking the goods.
In a complex and high-intensity warehouse where there are multiple picking locations that require pickers to be fast and accurate, a “pick to voice” or voice-directed system can be implemented to improve picking accuracy and the speed of the pick performed by the warehouse staff.
The voice picking system allows warehouse staff to concentrate on the picking process without looking at paperwork and having both hands free to perform the pick. The original voice picking systems were used where items were not bar-coded such as fresh produce, so a handheld scanner could not be used.
The voice picking system uses speech recognition and speech synthesis to allow warehouse operators who are performing the picks to communicate with a Warehouse Management System (WMS). The staff on the warehouse floor uses a headset and microphone to receive instructions by voice, and verbally confirm their actions back to the system.
The warehouse operator will normally read back the last two or three digits of the item they have picked so that the system can check the correct item has been selected. The WMS will then give the operator the next instruction based on the algorithm in the WMS system.